Mzuzu University established a Tourism and Hospitality Skills Application Centre at its Dunduzu in Mzuzu to enhance competence-based training in tourism and hospitality programmes. The Centre contributes to the strategic competitive advantage of the University’s aspirations through upgrading the quality of teaching, learning and research in tourism and hospitality programmes at the same time generate additional income towards self-reliance through the operation of the hotel business including hosting of conferences.

An opportunity has arisen that the Mzuzu University should run part of the Skills Application Centre as a commercial hotel by the Mzuzu University Trust Fund. The facility has 15 rooms, kitchen, restaurant, bar, conference rooms and other supporting amenities.  It is envisioned that the purpose-built facility will run as any other hotel providing hospitality related services to the general public while supporting vocational training for hospitality programmes. The hotel is therefore expected to be self-financing and generate extra resources to support training and other University activities.

In line with this, Mzuzu University Trust Fund would like to engage the services of qualified and experienced persons to fill the following posts:

3. Food and Beverage Supervisor

 Mzuzu University Trust Fund is looking for a skilled and enthusiastic Food and Beverage Supervisor to oversee the operations of our dining and drinking facilities.

Duties and Responsibilities

• Oversee the efficient operation of food and beverage outlets.
• Manage, train and mentor staff to ensure high levels of productivity, quality and customer service.
• Monitor the quality of food and beverages and ensure they meet the required standards.
• Handle customer complaints promptly and professionally.
• Ensure compliance with health, safety and sanitation standards.
• Assist in the planning and development of menus, taking into consideration factors such as seasonal availability of ingredients and the likely number of customers.
• Control stock and minimize waste.
• Manage budgets, financial plans and control costs.
• Oversee all front and back of the house restaurant operations.
• Maintain quality control for all food and beverage served.
• Manage food and beverage inventory and orders.
• Stay current on restaurant industry trends.
• Identify opportunities to innovate and enhance the restaurant experience.

Requirements and Qualifications

• Proven work experience as a Food and Beverage Supervisor or similar role
• Strong understanding of the operational dynamics of the food and beverage industry
• Excellent interpersonal and conflict resolution skills
• Knowledge of food safety and hygiene regulations
• Excellent organizational skills
• Ability to work under pressure
• Proficiency in multiple languages is a plus
• Degree in Hospitality Management or equivalent is a plus

Reporting Line to: Hotel Manager

COMPENSATION:  Competitive package will be provided to the successful candidates commensurate with the posts.

METHOD OF APPLICATION

The applications should include an up-to-date detailed Curriculum Vitae (CV), copies of their academic and professional qualifications as well as names and contact details of three traceable referees. The job title should be indicated on the envelope and sent to:

 Trust Fund Manager

Mzuzu University Trust Fund

Private Bag 201

LUWINGA MZUZU 2

 Or Electronic Submission: 

Electronic submission of the application should be sent as attachments in PDF to [email protected] .

 To reach the University not later than Friday, 13^th June,2025. Note that only shortlisted candidates will be acknowledged. Female candidates are encouraged to apply.