Diplomats Car Hire
AIRPORT RECEPTIONIST
Location: Chileka International Airport, Blantyre
Diplomats Car Hire is looking for a smart, confident, and customer-focused individual to join our team as an Airport Receptionist. The successful candidate will be the first point of contact for our esteemed clients at the airport, playing a key role in ensuring a seamless and professional customer experience.
Key Responsibilities:
* Greet and welcome clients arriving at the airport.
* Assist clients with check-in and car hire documentation.
* Keep accurate records of arrivals, bookings, and vehicle allocations.
* Coordinate with operations and drivers for timely pick-ups and drop-offs.
* Handle customer inquiries and complaints professionally.
* Maintain a clean, organized, and presentable reception area at all times.
Qualifications & Requirements:
* Diploma in Hospitality Management, Tourism, or an related field.
* Experience in a customer service or receptionist role
* Excellent communication and interpersonal skills.
* Ability to multitask and remain calm under pressure.
* Basic computer literacy (Microsoft Office, Email).
* Willing to work flexible shifts, including weekends and public holidays.
* Valid Driver’s License is required.
How to Apply:
Interested candidates should submit their CV and cover letter addressed to:
Application Deadline: 15th June 2025